Decide the path of the log, for example: C:\Users\Documents \pix4d.log.For example: C:\Users\Downloads\Pix4Dmapper.msi. If the above suggestions do not solve the issue, send the installation log file to the Technical Support Team by submitting a request here. On the Windows Properties pop up window, click OK (if no changes were made) or Apply (if changes were made).Ĥ. On the Permissions for Window pop up window, click OK (if no changes were made) or Apply (if changes were made).ĩ. Ensure that the Allow check box for Full control is activated, else activate it.Ĩ. On Group or user names, select the desired user.ħ. Click Edit., the Permissions for Windows pop up window will open.Ħ. The Windows Properties pop up window will appear.ĥ. Right-click on the folder and select Properties. Open File Explorer and locate the folder mentioned above.ģ. In the tab View under the section Advanced settings, click Show hidden files, folders, and drives.Ģ. Click on File Explorer Options to open the File Explorer Options pop-up.ġ.3. Ensure that the hidden files and folders are shown in Windows:ġ.2.
Change the permissions to full access to:Ĭ:\Users\\AppData\Local\Microsoft\Windows\ or C:\Users\\AppData\Local\Temp\ġ. Confirm that the computer, where Pix4Dmapper is being installed, has the minimum requirements: System requirements: Minimum and recommended computer specifications.ģ. If it fails, proceed to the next item listed:ġ. To troubleshoot the issue follow the items below in order, after each item, restart the computer and try the installation again. Not full access to the folder: C:\Users\\AppData\Local\Microsoft\Windows\ or C:\Users\\AppData\Local\Temp\.The computer does not meet the minimum requirements for Pix4Dmapper.This error may come from different reasons: Contact your support personnel or package vendor". A DLL required for this install to complete could not be run. "There is a problem with this Windows Installer package.
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